Introduction
Welcome to Piezee Tools, a suite of online utilities available at etools.piezee.com. This Privacy Policy and Terms of Use ("Policy") describes how we collect, use, and protect information when you access or use our platform.
This Policy applies to all tools and services currently available on Piezee Tools, as well as any tools, features, or services we may introduce in the future under the same domain or any associated subdomains. By using any part of our platform, you agree to the terms described herein.
We are committed to being transparent about our practices. If you have questions about anything in this Policy, please refer to the Contact section at the bottom of this page.
Information We Collect
We collect information in the following categories depending on how you interact with our tools:
Uploaded Files
When you use tools that accept file uploads — such as image converters, document processors, or similar utilities — the files you upload are temporarily received by our servers for processing. This may include images, documents, and other file types depending on the tool used.
Usage Data
We automatically collect information about how you interact with our platform, including which tools you use, actions performed, timestamps, session duration, and feature engagement.
Cookies & Similar Technologies
We use cookies and similar tracking technologies to maintain functionality, remember preferences, and gather analytics. See the Cookies section for full details.
Analytics Data
We collect aggregate and anonymized analytics data to understand how users interact with our platform and to improve tool performance and user experience.
Device & Browser Information
We may collect technical information such as your browser type, operating system, screen resolution, IP address (truncated where possible), referring URLs, and language preferences.
Information You Voluntarily Provide
If you contact us via email or a contact form, we collect the information you submit, such as your name and email address.
How We Use Information
We use the information we collect for the following purposes:
Tool Functionality
To process your uploaded files and inputs, deliver tool outputs, and provide the core services you request.
Performance Improvement
To identify issues, optimize load times, fix bugs, and improve the overall reliability and quality of our tools.
Security
To detect, prevent, and respond to abuse, fraud, unauthorized access, or other harmful activities on our platform.
Analytics
To understand usage patterns, measure tool popularity, and make data-driven decisions about new features and improvements.
Advertising & Monetization (Future)
We may in the future display advertisements or implement monetization features on our platform. Usage data and cookies may be used to serve contextually relevant or interest-based advertising through third-party ad networks. We will update this policy accordingly when such practices are introduced.
File Upload & AI Processing Disclaimer
Important: Files you upload to Piezee Tools are processed automatically by our systems. We do not manually review your uploaded files unless legally required or necessary to investigate a reported violation.
Automated Processing
When you upload a file to any tool on Piezee Tools, that file is processed entirely by automated systems (including AI/ML models where applicable). No human staff routinely views, reads, or inspects the content of your uploads.
Temporary Storage
Uploaded files are stored only for as long as necessary to complete the requested processing and deliver the output to you. After processing is complete, uploaded files are typically deleted automatically from our servers within a short period (generally within 24 hours or less, depending on the tool). We do not retain file contents beyond what is operationally necessary.
Your Responsibility
You are solely responsible for the files you upload. Do not upload files containing sensitive personal information, confidential business data, or any content that you do not have the right to process. By uploading a file, you confirm you have the necessary rights to do so.
Third-Party AI Services
Some tools may use third-party AI or cloud processing services. In such cases, your uploaded content may be transmitted to those services under their respective privacy terms. We endeavor to select providers with strong data protection standards.
Third-Party Services
We rely on third-party providers to operate our platform. Each provider has their own privacy policy and data handling practices.
Hosting & Infrastructure
Our platform is hosted on third-party cloud infrastructure providers. Your data may be stored on servers operated by these providers in various geographic regions.
Analytics Providers
We use analytics platforms (such as Google Analytics) to collect aggregated usage data. These services may set their own cookies and collect data under their own privacy terms.
Payment Providers
If Piezee Tools introduces paid features or subscriptions, payments will be processed by reputable third-party payment processors. We will not store your full payment card details. All payment data will be handled by PCI-DSS compliant providers.
Affiliate Links
Our platform may contain affiliate links to third-party products or services. If you click such a link and make a purchase, we may earn a commission at no extra cost to you. Affiliate links will be disclosed where applicable.
Other Integrations
We may integrate with additional services (CDNs, error monitoring, AI APIs, etc.) as the platform evolves. This Policy will be updated to reflect material new integrations.
Data Security
We take the security of your data seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, or loss.
- All data transmitted between your browser and our servers is encrypted using HTTPS/TLS.
- Uploaded files are stored in access-controlled environments and deleted promptly after processing.
- We regularly review and update our security practices.
- Access to user data within our organization is limited to personnel who require it for operational purposes.
No system is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security of data transmitted over the internet. Use the platform at your own risk with sensitive content.
Data Retention Policy
We retain different types of data for different periods based on operational necessity and legal requirements:
Uploaded Files
Temporarily stored only for the duration of processing. Files are automatically deleted within 24 hours of upload, often much sooner. We do not archive or store uploaded content for any other purpose.
Usage & Analytics Data
Aggregate and anonymized analytics data may be retained indefinitely to support ongoing platform improvement. Individual session data is retained for up to 14 months in line with standard analytics provider retention policies.
Contact / Support Data
If you contact us, your message and associated information may be retained for up to 2 years for support and record-keeping purposes.
Legal Holds
In certain circumstances (such as legal proceedings or regulatory requirements), we may be required to retain certain data for longer periods.
User Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data. These may include:
- Right of Access — Request a copy of the personal data we hold about you.
- Right to Rectification — Request correction of inaccurate personal data.
- Right to Erasure — Request deletion of your personal data, subject to legal obligations.
- Right to Restrict Processing — Request that we limit how we use your data in certain circumstances.
- Right to Data Portability — Request your data in a structured, machine-readable format where applicable.
- Right to Object — Object to processing based on legitimate interests or for direct marketing.
- Right to Opt Out of Sale / Sharing — If applicable under laws like CCPA, you may opt out of the sale or sharing of your personal information.
To exercise any of these rights, please contact us via the details in the Contact section. We will respond within a reasonable timeframe and in accordance with applicable law.
Children's Privacy
Piezee Tools is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 (or under 16 in certain jurisdictions such as the EU/EEA under GDPR).
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately. We will take steps to delete such information from our systems as quickly as reasonably possible.
Limitation of Liability
Piezee Tools and its operators provide all tools and services on an "as is" and "as available" basis, without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted by applicable law, Piezee Tools shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of or inability to use the platform or any tool.
- Any errors, bugs, or interruptions in service.
- Loss of data, files, or content during or after processing.
- Unauthorized access to or alteration of your data.
- Any outputs generated by our tools, whether accurate or inaccurate.
Our total cumulative liability to you for any cause, regardless of the form of the action, shall not exceed the amount you paid us in the past twelve months (or $10 USD if no payment was made).
Terms of Use
By accessing or using Piezee Tools, you agree to the following terms:
Acceptable Use
You agree to use our platform only for lawful purposes and in a manner consistent with all applicable local, national, and international laws and regulations.
Prohibited Activities
- Uploading, processing, or distributing illegal content, including but not limited to copyrighted material you do not have the right to use, child sexual abuse material (CSAM), or content that promotes violence or discrimination.
- Using our tools to engage in fraud, phishing, spam, or any form of deception.
- Attempting to gain unauthorized access to our systems, servers, or databases.
- Overloading, disrupting, or interfering with the platform's infrastructure through automated scripts, bots, or denial-of-service attacks.
- Reverse engineering, decompiling, or attempting to extract source code from any part of the platform.
- Using our tools to harvest, scrape, or collect data about other users.
- Uploading content that contains malware, viruses, or other harmful code.
Intellectual Property
All content, branding, tool designs, interfaces, and proprietary technology on Piezee Tools are the intellectual property of Piezee Tools or its licensors. You may not reproduce, distribute, modify, or create derivative works from any part of our platform without express written permission.
You retain all ownership rights to the files and content you upload. By uploading content, you grant us a limited, non-exclusive license solely to process and return results to you in connection with the requested tool function.
Termination
We reserve the right to suspend or terminate access to any user or IP address that violates these terms, without prior notice.
Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices, new tools we add to the platform, legal requirements, or other operational reasons.
When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may provide additional notice (such as a banner on the platform).
Your continued use of Piezee Tools after any changes constitutes your acceptance of the updated Policy. We encourage you to review this page periodically.
Contact Information
If you have any questions, concerns, or requests regarding this Policy or your data, please reach out to us.
Get in Touch
We're happy to address any privacy concerns, data requests, or questions about how Piezee Tools handles your information.
support@etools.piezee.com